Question 1

Who can benefit from Tamara’s Farah Program?

Accepted Answer

To use Farah, you need to be a Tamara user, have downloaded our app, and have no pending late payments.

Question 2

Do Farhahs ever expire?

Accepted Answer

Yes, some Farhahs do expire. You can view how long you have left to redeem your Farhahs through the Farah tab on your app.

Question 3

What happens if I return an item from my discounted order?

Accepted Answer

Once you return the item, your new order total may not meet the minimum order value for the discount. In this case, the installment plan and the refunded amount might be adjusted.To better understand the minimum order values for discount Farhahs, please check the T&Cs on your Farhah details page.

Question 4

Can I redeem a discount code from the store and my Farhah discount simultaneously?

Accepted Answer

Unfortunately, store discount codes and Farhahs discounts cannot be redeemed at the same time.

Question 5

How often are new Farah discounts introduced?

Accepted Answer

We regularly add new Farah discounts from leading brands to the Farah tab in the Tamara app. Turn on push notifications and subscribe to our emails to stay updated on the latest discounts!

Question 6

Are there any restrictions applied to Farah discounts?

Accepted Answer

Farah discounts may be subject to specific terms and conditions, which are always clearly displayed on the Farah discount’s Details page. Please ensure you always carefully review the Farah discounts’ terms and conditions before redeeming them.

Question 7

Where can I redeem Farah discounts?

Accepted Answer

Farah discounts can be redeemed at the relevant store within the specified regions. To learn more about where you can redeem Farah discounts, please review the Farah discount’s Details page.

Question 8

My Farah promo code doesn’t work. What should I do?

Accepted Answer

Ensure that the promo code is entered correctly on the checkout page and that your order meets all the discount conditions including minimum order total, item eligibility, etc. If you are still experiencing difficulties, please don’t hesitate to reach out to us for support.

Question 9

Is there a limit to how many Farah discounts I can redeem?

Accepted Answer

There is no limit to how many Farah discounts you can redeem in total. However, you may only redeem one Farah discount per order.

Tamara

Shop

For Shoppers

For Business

Help

We’re all about
joy with Farah

All the discounts you need, all in one place

Go on, treat yourself

How it works

How it works

What are you waiting for?

Questions you might ask

Who can benefit from Tamara’s Farah Program?

Do Farhahs ever expire?

What happens if I return an item from my discounted order?

Can I redeem a discount code from the store and my Farhah discount simultaneously?

Tamara

Shop

For Shoppers

For Business

Help

We’re all about joy with Farah

All the discounts you need, all in one place

Go on, treat yourself

How it works

How it works

What are you waiting for?

Questions you might ask

Who can benefit from Tamara’s Farah Program?

Do Farhahs ever expire?

What happens if I return an item from my discounted order?

Can I redeem a discount code from the store and my Farhah discount simultaneously?

We’re all about
joy with Farah